We are seeking an experienced sales consultant to join a prestigious luxury retail environment in Chester. This is a rare opportunity to become part of a renowned British fine-jewellery house celebrated for its exceptional craftsmanship, superior materials, and innovative design. In this leadership role, you will guide a specialist sales team, oversee day-to-day operations, and cultivate a culture of exceptional service. You’ll champion high standards on the sales floor, support expert product knowledge development, and ensure every client interaction reflects the brand’s values. Key Responsibilities - Deliver an outstanding client experience that aligns with luxury service expectations. - Lead, motivate, and develop a team of specialists to meet and exceed sales targets. - Build and maintain long-term client relationships, ensuring opportunities for repeat business. - Oversee product expertise within the team, supporting knowledge of luxury watches, jewellery, and high-value items. - Ensure impeccable visual merchandising and brand presentation standards. - Manage stock processes, including inventory, replenishment, and product care. - Support in-store events, private appointments, and client experiences. - Analyse sales performance and implement strategies to optimise results. Key Requirements - Previous experience in luxury retail, ideally with exposure to high-value watches or fine jewellery. Other sectors will be considered. - Strong leadership abilities with experience managing a sales team. - Proven track record of achieving commercial targets. - Refined communication skills and a polished, professional demeanour. - Deep appreciation for luxury craftsmanship and clienteling. - Flexibility to work weekends and occasional evenings. The salary is up to £50,000 with a strong bonus structure based on individual and company performance. 26 days annual holiday bank holidays, private healthcare after 6 months. Ongoing training and professional development, supportive, expert team environment, employee discounts on luxury products.