NCH&C is hiring Clinical Support Workers within the state-of-the-art Willow Unit. Recently opened at Norwich Community Hospital, the new facility provides a supportive and comfortable environment for 48 patients.
The restorative environment at Willow Unit enables patients to make steady, step-by-step improvements and gain independence as they prepare to return to the community. Patients are supported to play an active role in their own care and feel confident about performing daily activities when they leave.
Healthcare is delivered by a multidisciplinary team of clinical professionals dedicated to patient recovery and wellbeing.
Whatever your role, you can benefit from flexible working, training and career progression opportunities, and a comprehensive wellbeing offering including free staff gyms, free counselling, free physiotherapy, and regular refreshments.
Utilising the latest therapy and rehabilitation technology and practices, you will be a part of this new team and will play a pivotal role in supporting patients back into the community and, in this role, we can offer you the opportunity to play a significant part in creating a reablement culture within a brand-new unit.
Work as part of the team to deliver care in a reablement setting.
To support an environment where all team members are responsible for a reablement ethos using a positive risk-taking approach for patients, their carers and families.
To support patients being as independent as possible with their washing/dressing and nutritional needs.
To work as part of a multidisciplinary team within a quality framework to ensure that the highest standards of care are met.
To support and deliver innovation within discharge practice and pathways.
To work with system partners including the voluntary sector to ensure that patients experience a seamless transfer of care both into and onward from the unit.
Support the delivery and co-ordination of care to a named group of patients.
Work proactively within the team to achieve unit and trust goals and objectives.
Work with and promote recognised policies, protocols, and guidelines.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. To carry out the instructions accurately and promptly of the reablement ward team who are professionally accountable for the delivery of care.
To work within an agreed reablement competency framework to support patients with their stated goals and within their functional capabilities.
To support patients emotional well-being by supporting positive conversations, actively encouraging, and promoting independence on a range of activities of daily living.
To accurately document all care delivered to patients, including recording documentation electronically on trust systems always maintaining confidentiality.
To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
Provide and deliver a high standard of individualised personal care (e.g.: washing/dressing and nutritional needs) with a reablement ethos.
To keep the unit clean and tidy maintaining a safe environment.
To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the registered nurse.
To support relatives under the guidance of the Multidisciplinary Team (MDT).
To carry out the instructions accurately and promptly of the reablement ward team who are professionally accountable for the delivery of care.
To work within an agreed reablement competency framework to support patients with their stated goals and within their functional capabilities.
To support patients emotional well-being by supporting positive conversations, actively encouraging, and promoting independence on a range of activities of daily living.
To accurately document all care delivered to patients, including recording documentation electronically on trust systems always maintaining confidentiality.
To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
Provide and deliver a high standard of individualised personal care (e.g.: washing/dressing and nutritional needs) with a reablement ethos.
To keep the unit clean and tidy maintaining a safe environment.
To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the registered nurse.
To support relatives under the guidance of the Multidisciplinary Team (MDT).
Education to GCSE level Grade 5 in English and Mathematics or equivalent.
Care Certificate and or equivalent health care experience
City and Guilds NVQ Level 3 in Care/Health and Social Care
T. and computer skills
Basic computer skills
Able to make own travelling arrangements
May be required to work in other community hospital's within our trust in order to meet the needs of the service
5 hour shift day/night patterns
Education to GCSE level Grade 5 in English and Mathematics or equivalent.
Care Certificate and or equivalent health care experience
City and Guilds NVQ Level 3 in Care/Health and Social Care
T. and computer skills
Basic computer skills
Able to make own travelling arrangements
May be required to work in other community hospital's within our trust in order to meet the needs of the service
5 hour shift day/night patterns
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Norfolk Community Health and Care NHS Trust
Willow Unit, Norwich Community Hospital
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