 
        
        Job description
CRM Support and Training Expert
We are working with a European Leader in defence who is undergoing a major digital transformation, and has a brand-new role opening for a CRM Support and Training Expert to join them on this exciting journey.
With the office based in Stevenage, this is a hybrid role which will see you in the office three days a week, with two days working from home.
Working with their Microsoft Dynamics CRM, you will be involved with:
 * Analysing the needs for training and support
 * Planning and crafting comprehensive training interventions
 * Planning and delivering user support and follow-up sessions during the adoption phase
 * Conducting regular assessments to determine the level of user understanding
 * Collecting and analysing new requirements and business needs
 * Collaborating with cross-functional teams
 * Identifying new risks associated with the CRM implementation
For this role, the right candidate will have/be:
 * Valid SC clearance or be SC eligible
 * A relevant University degree is preferred
 * Relevant industry experience working in a highly regulated environment
 * Experience working with Microsoft Dynamics and/or Salesforce
 * Experience supporting larger teams
In terms of the package on offer, the salary ranges from around £50,000 to £55,000, plus a range of excellent benefits, including an annual bonus, overtime, and more.
If you have the required skills and experience, APPLY NOW!
Extra information
Status
 Open
Education Level
 Secondary School
Location
 Stevenage
Type of Contract
 Casual / Part Time Jobs
Published at
 21-10-2025
Full UK/EU driving license preferred
 No
Car Preferred
 No
Must be eligible to work in the EU
 No
Cover Letter Required
 No
Languages
 English