Overview
Amazon Worcestershire, England, United Kingdom
Join to apply for the Sortation Trainer, EU ATS Learning role at Amazon.
This is a night shift position (Wed-Sat).
Responsibilities
* Deliver training and coaching to Amazon’s standard
* Review and improve site-training completion rates together with managers and associates
* Gather feedback and highlight areas where there are opportunities to streamline or improve the training experience
* Work with teams to identify areas where further training and development is needed
* Help to audit metrics such as safety, quality, and process across sites
* Train and coach associates to become ambassadors who can help deliver coaching and training to local teams
A day in the life
The role of Trainer is about sharing and upholding our process standards. You’ll deliver high-quality training that outlines safety, culture, and site-specific procedures to Amazon employees as well as external partners, along with a warm welcome for new hires. You’ll make sure everyone sticks to the highest operating standards and know how to constructively deliver feedback that helps learners grow and develop.
You’ll be based on-site at one of our operational facilities, delivering in-person and online training to the team across a variety of shift patterns. You may also support other sites when required. You’ll work independently but will regularly liaise with key site staff and stakeholders.
About The Team
Amazon Transportation Service (ATS) is central to our success. As part of ATS, you’ll be welcomed into a diverse team that helps Amazon’s transport run at maximum efficiency, using air, sea and road transport, and sortation centres equipped with the latest technology. Our team captures data to drive decisions and plays a key role in making Amazon more innovative and efficient. We prioritise safety and use the expertise of our people to get packages to their destination quickly, conveniently and sustainably.
Basic Qualifications
* Relevant experience of using clear communication including evidence of delivering training groups and creating corresponding communications and training materials
* Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
* Advanced proficiency in local language (C1 CEFR)
Preferred Qualifications
* Experience in a coaching, mentoring, or teaching role
* Relevant experience of managing multiple, competing priorities concurrently
Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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