We are working in partnership with a well-established social housing provider operating across a county-wide portfolio in Wales. Our client is seeking an experienced Housing Manager to lead a housing management team based in Powys. This is a hybrid role, with a minimum of three days per week in the office.
This Housing Manager position is a key leadership role, responsible for the day-to-day management of a team of approximately nine Housing Officers, alongside oversight of an Anti-Social Behaviour Coordinator and Housing Assistants. Reporting to the Head of Housing, the successful candidate will play a pivotal role in maintaining high service standards and ensuring consistency across multiple teams and operational areas.
Key Responsibilities of a Housing Manager:
* Lead and manage a team of Housing Officers across designated patches
* Provide line management and oversight to the Anti-Social Behaviour Coordinator
* Oversee Housing Assistants and support their development
* Manage staffing matters including performance, absence, and general people management
* Support the team with complex and escalated tenancy cases
* Ensure consistent processes and service delivery across teams and locations
* Oversee day-to-day housing management operations and administration
Salary & Benefits
* Starting salary: £45,000
* Annual incremental progression
* Hybrid working
* Office base in Powys, Wales
About You
To be successful in this Housing Manager role, you will demonstrate:
* Proven experience within housing management, ideally in a social housing or housing association setting
* Strong people management experience leading tenant-facing teams
* Ability to manage complex tenancy cases and support teams with escalations
* Good understanding of Welsh housing legislation and the regulatory environment
* Experience overseeing anti-social behaviour casework and multi-agency working
* Ability to implement and maintain consistent processes across teams
* Welsh language skills or an understanding of Welsh language and culture (desirable)
* A relevant housing qualification (e.g. CIH Level 5 or equivalent) is advantageous
If this Housing Manager role is of interest please apply or contact
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