ROLE : Photocopier / Barcode FSE
LOCATION : South
ROLE
TXP are currently seeking a professional and experienced Field Service Engineer specialising in Multi-Functional Devices (MFDs) and photocopiers to join our team. This is a full-time, permanent position supporting our expanding customer portfolio throughout Southern England. The role is ideal for individuals who take pride in delivering high standards of service and enjoy working collaboratively within a committed and quality-driven team.
Primary Responsibilities
The successful candidate will be responsible for the maintenance, diagnosis, and repair of a broad range of printing technologies, including:
Multi-Functional Devices (MFDs) from various manufacturers
Thermal Barcode Printers
Wide Format Printers
Light Production Printers
Basic networking support (e.g., scan-to-folder/email configuration, device connectivity)
Providing technical advice and on-site troubleshooting for clients and colleagues
Supporting team members and sharing technical expertise
Completing accurate service records and job reports
Participating in ongoing professional development through manufacturer and internal training
Pre-Sales & Commercial Development Opportunity
This role includes a valuable pre-sales element, allowing engineers to identify and recommend upgrade or replacement solutions during service visits. For the right candidate, this presents a clear pathway into a more commercially focused role, combining technical expertise with consultative sales. It's particularly suited to engineers with strong customer-facing experience who are looking to transition into technical sales or hybrid roles.
Key Requirements
Proven experience maintaining and repairing MFDs and related print hardware
Familiarity with thermal and wide-format printing equipment (training available)
Strong IT and networking skills relevant to print environments (TCP/IP, SMB, scan-to-email/folder, etc.)
Excellent written and verbal communication skills
Self-motivated and well-organised, with the ability to manage workload independently
Professional and courteous when dealing with clients on-site
Full UK driving licence is essential
Package
up to £35,000
Company vehicle, laptop, mobile phone, and necessary tools
Manufacturer-accredited training across all technologies
Supportive technical team and structured onboarding
Clear progression pathway into pre-sales, account management, or technical leadership
Stable and growing business with a national presence and a reputation for quality
How to Apply
To express your interest, please submit your CV along with a brief covering note outlining your suitability for the role