General Manager – “Indoor entertainment venue”
Salary: £40,000 +
Location: Watford
Is ensuring that all customers have a fun and an engaging experience in a safe environment, what drives you as a manager? Can you lead by example with operational and strategic duties, develop your team and manage the site with exceptional customer service?
Role
* Drive the recruitment, training and development of staff
* Delivery of exceptional customer service at all times with customers and staff
* Always Providing exceptional customer service to customers
* Manage the development and implementation of marketing plans,
* Drive planned and speculative outreach activities
* Development of the corporate business portfolio
* Responsible for the overall operational running of the site
* Drive secondaries spend on F+B and retail
* Fully financial accountability
About You
* At least 3 years' management experience ideally within the Leisure Industry
* The ability to work flexible hours, including evenings and weekends
* Enthusiastic and proactive
* Team player with leadership qualities
* The ability to lead, manage and motivate a team and drive results is also essential.
* A goal-focused approach with great communication and customer service skills.
* IT skills
* Ability to work under pressure
* Interpersonal skills
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