Overview
We’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on customer service, administration and taking inbound calls. The role will deal with a wide range of customer enquiries.
Cactus Search are currently in partnership with an amazing client who are offering you the following:
Salary - £26k + company Bonus
Monday to Friday Office hours
Responsibilities
* Support customer enquiries by telephone and email.
* Manage all direct customer interactions.
* Handle and respond efficiently to all general and order specific direct customer enquiries.
* Support the office manager in a PA diary capacity.
* Provide feedback on the efficiency of the customer service process and areas of improvement.
Key Skills / Qualifications
* Previous experience within a Customer Service position is essential.
* Knowledge of Office products like PowerPoint and Word.
* A self-motivated, passionate, and enthusiastic approach to work.
* Outstanding verbal communication skills.
* Professional and empathetic approach to resolving issues.
* Decent IT skills.
* Excellent time management.
Job Info
* Job Title: Customer Service Administrator
* Company: Cactus Search
* Location:
* Posted: Oct 16th 2025
* Closes:
* Sector: Customer Services
* Contract: Permanent
* Hours: Full Time
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