Two IT Service Desk Analysts urgently required to join the Digital Services Department team based in Belfast City Hospital, the Henry Murr Building. This role will offer full-time hours working between 9am to 5pm, Monday to Friday with an hourly rate of £14.06. Initially the role will be on a temporary basis for 3 months with possibility of an extension based on job performance. For the role candidates are required to hold a full UK driving licence with access to their own vehicle in order to complete regular site visits to complete various tasks. Main duties will include working as a member of the Service Desk function for systems support, completing technical troubleshooting, ensuring that the appropriate technical solutions are applied, receiving and prioritising incoming requests, provide front-line support for hardware, software and network issues, communicate effectively with users to understand their issues and provide solutions, participate in routine maintenance activities, such as updates and patch management for software and system and monitor service desk performances. What We Need From You Must have a degree or equivalent in computer related subject with a minimum of 1 year experience in the following areas Knowledge in Data communications networks and TCP/IP Working knowledge in Microsoft Office and Windows Working knowledge in E-mail Services and Internet Access Configuration Working knowledge of computer software and hardware Must have 4 years working experience in above areas without qualification Full UK driving licence is required as well as access to own vehicle What We Will Offer You Weekly pay Opportunity to work in the public sector Hybrid work pattern after training completed The Next Steps Contact Ciaran Kearney at First Choice Selection Services Apply via the link First Choice is an equal opportunities employer Skills: teamwork troubleshooting dealing with incoming requests provide support effective communication routine maintenance