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Fed up of chatting to parcels and looking for the Job Satisfaction you’re missing? Join The AA.
As our Roadside Recovery Driver, you’ll go the extra mile for our members. You could be the first person to arrive on scene or be called upon to assist our mechanics when they need you. You’ll be there for the next stage in your members' journey and help get their day moving again.
Take a look at all things Recovery here: Recovery Patrol - AA Careers ()
Our commitments :
Ready to keep the show on the road?
Depot Postcode: KT15 2QF
To be eligible for this role, you must live within 25 miles and 1 hour travel from the depot
Shifts: 28-day rolling rota. Average shift length 9.75hrs with overtime available.
* Bring your best self and we provide the rest, including full Uniform, Boots, and the best available equipment!
* Unlimited overtime available within driving hours regulations.
* Free breakdown cover from day one
* 23 days holidays (increases with service) plus bank holidays
* Up to 7% company pension contribution
* A famous brand that our customers love with industry-leading training
* Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job
When arriving at the roadside, you’ll need to be ready for anything. You might work alone, but as soon as you get out of your HGV recovery truck, you’ll partner with your customer.
You’ll be the friendly face who helps them feel safe, understood, and taken care of. This might involve taking their vehicle to a garage for repair or traveling with them to their destination.
What will I be doing?
* A communicator: You’re a rescuer who thrives in all situations! You're great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
* A self-starter: You will be comfortable working independently, as well as collaborating as part of a team, driving to different locations in all weather conditions.
* A fixer/problem solver: You will enjoy using your expertise to solve a variety of issues. When recovering vehicles, you are the solution bringer who enables your customer to get on with their day.
What do I need?
* A full driving category C driving licence (HGV 2), and ideally, you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we will help you obtain it. You’ll also need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
* Comfort with adapting to new technology.
* Willingness to work shifts, including evenings, weekends, and Bank Holidays.
Additional Information
For more details on our full benefits package, including discounted home and motor insurance, visit our website: Taking care of you - AA Careers ()
As a valued team member, you’ll have access to fully supported development programmes designed to help you progress your career. Whether you’re looking to grow in your current role or learn new skills and take on greater responsibilities, we will support your career growth.
At the AA, we value diversity and the unique perspectives it brings. We actively seek people from diverse backgrounds to join us in creating an inclusive environment where everyone can be themselves, feel empowered, and truly belong.
You can apply today by clicking the link below and filling out a short application form. Your application will be reviewed, and we will arrange an online interview assessment. As part of onboarding, we conduct pre-employment checks including references, credit, and criminal record checks.
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