Overview
hackajob is collaborating with Sage to connect exceptional tech professionals for this role. At Sage, Solution Design is a function that includes the two crucial roles of Business Analyst and Product Owner. These roles are at the centre of our design teams that are formed with colleagues from user experience, content, user experience research and architecture. These teams work closely with product management, product marketing and development to deliver products and services that our users love.
This is a hybrid role - three days per week in our Newcastle or Manchester office.
The Solution Design Team Lead
The Solution Design Team Leader has line management responsibility for a team of business analysts and product owners working in a specific part of the Accountants Business Unit. They are also accountable for the work this team delivers, supporting the team in scoping, managing requirements and designing their individual projects or features. They identify and manage risks and dependencies in a complex system landscape and excel in their field, helping to improve processes and performance across the team.
Key responsibilities
* Line manage solution designers, business analysts and/product owners
* Act as an expert in analysis and design in software product development
* Deliver robust and effective processes, practice, and strategy to enable individuals and teams
* Define, embed, and drive continual improvement to processes and practice, operating on a scale beyond their team
* Drive change, deliver major strategic projects, and provide thought leadership on major workstreams
* Effectively communicate organisational and process change at all organisational and individual levels
* Influence stakeholders, leadership, and thought leaders through engagement and outreach, to deliver tactical advances
* Be fluent with constructive challenge
* Drive requirements gathering and analysis, solution ideation, iteration, and design decision-making with evidence and rationale
Looking for the following skills and experience
Analysis and Design
* A recognised expert in solution design/business analysis
* A recognised expert in analysis and design standards, processes, industry best practice, and trends
* Systems-level design thinker and visionary with strong instincts and outstanding intuition
* Has an uncanny sense of design, acts as a fierce advocate for the user, and is committed to creating elegantly simple user experiences from otherwise complex workflows
* Understands not just execution of analysis and design, but the business aspects of products as well
* Expert knowledge of industry-standard tools
* Shares knowledge, skills, and inspires other team members
Process, Practice, and Strategy
* Appropriate experience in defining effective high-level analysis and design processes, practice, and strategies
* Ability to tailor textbook and industry-standard solutions to organisational and user context
* Ability to operate with wide organisational scale and influence
* Experience of influencing stakeholders and leadership to drive improvement
Projects
* Appropriate experience of leading major projects and setting strategic direction
* The ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
* Effectiveness in working across organizational boundaries to define, manage, and prioritize work
* Develops processes for tackling problems using known methods; anticipates problems; develops facilitation skills to engage cross-functional teams
* Handle uncertainty and acute challenges with grace and calm
* Are proactive, goal-oriented, and go after exciting challenges, rather than only being reactive
People
* Appropriate experience of people management and team leadership
* Demonstrates exceptional people skills - communication, presentation, negotiation, collaboration, and interpersonal skills
* Expert in both leveraging strengths, and developing people
* Experience of successful performance management
* Experience of recruitment
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Design, Art/Creative, and Information Technology
* Industries
* Software Development
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