Chiller Engineer:
Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference?
Office Location: Travel around the Manchester Region and the North West
About Us:
We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances.
Role summary:
The Applied Engineer delivers services directly to the customer, working on a variety of equipment located at sites across a specific region. As the face of Mitsubishi Electric excellent customer service in conjunction with top quality engineering and problem-solving skills are essential. Applied Engineers report to the Regional Service Manager and will work closely with Service Supervisors, Service Coordinators & the Quality/Warranty Manager to ensure that an efficient and profitable service is delivered.
Qualifications:
* Minimum C&G Level 2 Certificate in Small Commercial Refrigeration and Air Con Systems.
* C&G Award in F-Gas & ODS Regulations: Category 1 (C&G2079-11)
* IOSH, or equivalent, safety qualification.
* Industry time served qualification.
* Competent in water chillers and heat pumps, remedial work and commissioning.
* Fault finding and diagnostic skills.
Skills/Responsibilities:
* To attend and complete planned site visits and resolve customer issues.
* Focus on troubleshooting and repair within set timeframe and according to defined process, service agreements and customer needs.
* To provide ‘on site’ advice to the customer related to technical installation and/or service issues.
* To document all findings from the visit including the nature of the work carried out, the time taken to complete and any recommendations.
* This information will be captured electronically in real time meaning it is instantly submitted to the regional service office to enhance efficiency and customer service.
* To assist the Regional Service Manager to develop positive customer relationships and to identify any remedial works required.
In return for your commitment, we will offer you some fantastic benefits:
* Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year
* Pension
* Life Assurance
* Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi
* Access to Mitsubishi’s very own discount platform
* Colleague Referral Scheme
* Holiday Buy
* Long Service Awards
* Cycle to Work Scheme
* Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
* Employee Assistance Programme including additional services Eldercare & Best Doctors
Equality and Diversity:
As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.