About the role
The role is part of Riello & Vokèra (Carrier's company) which is a leading heating manufacturer with a product portfolio that includes domestic gas boilers & light commercial gas boilers.
Main role's aim is to service, repair, and maintain all Vokèra Limited boilers and associated equipment installed in customers premises in accordance with manufacturers’ instruction and industry guidance.
Key Responsibilities:
As a Service Engineer Apprentice, you’ll be learning about:
1. Servicing, general repair/maintenance and attending breakdowns of Vokèra boilers/water heaters and associated equipment.
2. Carrying out carry out all general gas works in customers’ premises - fault diagnosing and repairing of modern and traditional boilers, being able to carry out repairs to central heating control systems.
3. Communicating with customers to explain the correct operation of gas boilers and associated controls and the importance of regularly servicing and a full explanation of fault diagnosis.
4. Representing the Product and Associated Controls on joint visits with third parties.
5. Ensuring the security and correct operation of plant and equipment supplied, to include vehicles, flue gas analysis meters and mobile data equipment i.e. PDA’s.
6. Ensuring all certification and documentation is completed accurately and in accordance with Data Protection and Company Procedures.
7. Being aware of and adhering to the requirements of the Company’s Health & Safety at Work Policy.
Requirements
As a minimum you must have:
8. It is desirable that you have 4 GCSEs at grade A*-C (9-4) including English, Maths and Science, however 3 GCSEs is a minimum.
9. Good communication skills
10. Well organised and methodical, with ability to show attention to detail in all matters.
11. Ability to work well in a team; positive attitude with a proactive approach to teamwork and motivation.
12. Must be able to drive with a Valid UK driving licence.
13. Basic admin skills;
Benefits
14. Much higher salary than the minimum wage for Apprentices ( Year 1, £16,000 per annum )
15. A range of fully funded study options once you complete your apprenticeship. This means you can choose the path that’s right for you, whether that’s further vocational training or academic degrees
16. Apprentice events and awards ceremonies
17. 25 days holiday plus bank holidays
18. Regular release to a local college
19. Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources.
20. Bravo Awards which recognise outstanding contributions from all employees and encourage excellence.
21. Stable working hours
22. Company van (also for private use)
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .