Location: Near Letchworth
Salary: £26,000 - £32,000 (depending on experience)
Permanent: Monday - Friday (08:30 - 17:30)
Job Code: MJ2140
Sales Coordinator (Inbound Calls Only)
Our client, a growing company based near Letchworth, is looking for a proactive and organised individual to join their dynamic team. This role is perfect for someone with an administrative or customer service background who has experience processing customer orders and is looking to make their next move into a commercial role. You will be confident answering the phone to build relationships and speak with both new and existing customers. The team relies heavily on your telephone presence; all work will be inbound calls only – no cold calling.
Key Responsibilities
* Manage inbound enquiries with both existing and new customers to generate sales orders and sales quotations.
* Follow up all enquiries and quotations assertively and proactively through phone, email and company WhatsApp sales channels.
* Understand product pricing and negotiate pricing with customers to secure orders.
* Re‑engage with existing customers to further develop relationships, gauge future purchasing requirements and generate sales growth.
* Communicate with potential new customers to develop new relationships and generate further sales growth.
The successful candidate will have
* Previous experience in an administrative or customer service role.
* Experience processing orders.
* Strong organisational and time‑management skills.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* Ability to multitask and prioritise tasks effectively.
* Excellent verbal and written communication skills.
Benefits
* Free on‑site parking.
* 23 days annual leave plus bank holidays.
* Career progression opportunities.
* Supportive team environment.
Due to the high volume of responses we receive on each vacancy, we can only contact shortlisted candidates. If you have not heard from us within 7 days, please assume that you have not been successful. We will keep your details on our database and contact you when other suitable positions become available.
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