Overview
Are you a vetting, compliance, or governance professional looking for your next career move? Join NFU Mutual's Governance and Business Support team and play a vital role in protecting the integrity and performance of our nationwide Agency Network. Reporting into our Engagement and Governance function, this team oversees key changes in the Agency lifecycle—from onboarding new Agents to conducting annual financial and regulatory checks across the network. It is a highly trusted area of the business, working closely with senior stakeholders, the FCA and external suppliers to ensure our Agents operate with excellence, transparency and financial stability.
Governance and Business Support Consultant will be the go-to expert for assessing Agent suitability, reviewing financial submissions, coordinating approvals and managing contractual agreements. You’ll analyse business plans and payment arrangements, maintain oversight of good repute and compliance checks, and step in to resolve issues before they become risks.
No two days will be the same—one moment you’ll be deep in financial data, the next building relationships with new Agents or recommending process improvements. This role offers a unique blend of analytical responsibility, stakeholder engagement and operational ownership. You’ll help safeguard NFU Mutual’s reputation and have a real voice in shaping future ways of working. This role is based at our Tiddington Head Office, just outside Stratford-Upon-Avon. We support a positive work-life balance with flexibility to work up to 80% of your hours from home. When successful, you’ll be required to come in on Mondays with the rest of the team.
We’re open to hearing from applicants who want to work 28 hours a week as a part-time option, but you will be required to come in on Mondays.
Responsibilities
* Be a key member of a team, dedicated to delivering outstanding work and consistently surpassing high standards.
* Assess Agent suitability, review financial submissions, coordinate approvals and manage contractual agreements.
* Analyse business plans and payment arrangements; maintain oversight of good repute and compliance checks.
* Identify and resolve issues before they become risks; build relationships with Agents and internal stakeholders; and contribute to process improvements.
Qualifications
* Working knowledge of Excel, with confidence using formulas, filters and data inputs (essential)
* Strong attention to detail, with the ability to interpret financial data and spot anomalies
* Experience working within set procedures or regulatory frameworks
* Clear communication skills and the ability to build constructive working relationships
* Experience of reviewing financial statements, working within financial services or using tools such as Experian reports or CRM databases would be advantageous, but is not essential - a questioning mindset and willingness to learn go a long way in this role.
Benefits and Inclusion
Working at NFU Mutual: We’re one of the UK’s leading general insurance and financial services companies with a long history of putting customers first. We value a diverse, inclusive culture and are committed to accessibility in our recruitment process.
* Salary up to £35,000 depending on experience
* Annual bonus (up to 10% of salary)
* Contributory pension scheme, up to 20%, including your 8% contribution
* 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
* A Family Friendly policy that helps you balance your work and family responsibilities
* Access to savings at High Street brands, travel and supermarkets
* £20 contribution to a monthly gym membership - subject to T&Cs
* Health and wellbeing plan - cashback for dentist, opticians, physio and more
* Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
* Employee Volunteering - one day each year
* Unlimited Refer a Friend £500 bonus scheme
* Life Assurance cover of 4 x salary
* Employee discounts of 15% on a range of NFU Mutual insurance policies
* Salary sacrifice employee car scheme - subject to eligibility
We recognise that some candidates may experience barriers during the recruitment process. We encourage discussions about adjustments or accommodations to support you through our recruitment process. We’re proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds.
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