About The Role
As a Partner on our service counters, you'll have the opportunity to demonstrate your knowledge and passion for food, ensuring it is ethically sourced, and recommend recipes to customers. You'll bring our ethos - passionate Partners serving food lovers - to life through your enthusiasm and friendliness, building lasting relationships with customers. Your efforts will influence their perception of the Waitrose brand, fostering trust and loyalty, while also helping to maximize sales and profit.
Key Responsibilities
1. Take responsibility for your food counter, maintaining high standards of presentation and hygiene.
2. Manage stock levels to ensure popular products are available.
3. Handle open food carefully, following all health & safety protocols, and help reduce food wastage.
4. Stay informed about new products and understand Waitrose's food values, such as animal welfare.
5. Support the wider shop team with general shopkeeping tasks when needed.
Essential Skills/Experience
* Effective communication skills to work well within a team and with customers.
Desirable Skills/Experience
* Experience in a customer-facing role.
* Experience in catering or hospitality.
* Interest in food and drink trends.
* Flexible approach to support the entire branch.
About The Partnership
We’re the UK's largest employee-owned business, home to John Lewis and Waitrose. We’re driven by our purpose to build a happier world. As Partners, we share ownership and success, working together with kindness and respect. We embrace diversity and foster an environment where everyone can thrive, grow, and contribute to our collective success.
Important Points to Note
* Some roles may require pre-employment vetting, including DBS checks, which will be explained during recruitment.
* Apply promptly, as vacancies may close early due to high interest.
* We support flexible working arrangements to promote work-life balance, including flexible hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.
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