Field Service Engineer
Location: Swindon
Salary: £38,500 + Overtime at 1.5x and 2x, Bonus, Benefits
Hours: Monday-Friday 8:00am-4:30pm
The Job
An excellent opportunity for a skilled Field Service Engineer to join a well-established, family-run machinery business representing a market-leading brand within the plant and machinery sector. This hands-on role involves servicing, repairing, and maintaining plant and construction machinery both in the workshop and on customer sites.
You will work independently within a designated area, using diagnostic tools to identify and resolve faults, while providing outstanding customer service and technical support.
1. Service, repair, and maintain plant machinery and equipment to manufacturer standards.
2. Diagnose and rectify mechanical, electrical, hydraulic, and powertrain faults using diagnostic tools (training provided).
3. Complete detailed job reports, timesheets, and risk assessments using an in-house service management system.
4. Proactively identify and report additional work opportunities, promoting the company’s services.
5. Order parts accurately and liaise with the service and parts teams.
6. Adhere to health and safety policies, ensuring safe working practices.
7. Build positive relationships with customers to deliver high-quality, responsive service.
The Company
A family-owned, multi-depot plant and machinery dealership with a strong reputation for customer service and technical support. The company offers long-term career progression, excellent training, and a supportive culture.
The Candidate
* NVQ Level 3 / City & Guilds or equivalent in Plant, Agricultural, or Mechanical Engineering.
* Experience working on plant, agricultural, or construction machinery preferred.
* Strong diagnostics skills with knowledge of diesel engines, hydraulics, electrics, and transmissions.
* IT literate with a positive attitude towards learning new software (training provided).
* Strong communication skills with a professional, customer-focused approach.
* Full UK driving license and willingness to travel regionally.
The Package
* Salary from £36,500 to £38,500 DOE.
* Overtime paid at time and a half and double time.
* Company vehicle, tools allowance, and life assurance (3x salary).
* 23 days holiday plus Bank Holidays.
* Company pension, Health Cash Plan, Employee Assistance Programme.
* Flexible additional holiday and structured personal development opportunities.
Please email your CV to Grace Hartwell, Senior Delivery Recruitment Consultant, at GHartwell@agriRS.co.uk.
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