Assistant Manager - Automotive Service Centre
Full Time and Permanent
Cardiff
£32-34k
We are a well established, fast growing automotive service provider operating multiple centres nationwide, specialising in vehicle servicing, MOTs and repairs. We are recognised for our transparent pricing, high standards of workmanship and an unwavering commitment to customer satisfaction.
Customers are at the heart of everything we do. We aim to exceed expectations by delivering quality, value, convenience and outstanding customer care. Strong customer relationship skills are essential in this role, as you will play a key part in building long term trust and ensuring every customer has an excellent experience.
Due to continued growth, we are recruiting an Assistant Manager to join a busy and high performing service centre team.
Are you:
* A qualified Technician looking to take the next step into management?
* Passionate about customer service and comfortable working in a fast paced environment with changing priorities?
If so, this could be an excellent opportunity for you.
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About the Role
As Assistant Manager, you will work closely with the Centre Manager and receive training across all aspects of running a successful operation. This includes people management, service delivery, sales performance, profitability, car count and administrative responsibilities.
This is a hands on role. You will spend time working alongside the workshop team in the service bays where required, supporting the operation to ensure jobs are completed efficiently and to a high standard.
You will be qualified to Level 2 in Light Vehicle Maintenance (minimum) and capable of carrying out minor fast fit repairs or servicing when required to meet operational demands.
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About You
The ideal candidate will:
* Be proactive, positive and committed to delivering excellent customer service
* Be commercially aware and sales driven, with the motivation to meet and exceed centre targets
* Support and motivate the team to maintain a strong reputation within the local community
* Be comfortable balancing operational, technical and customer focused responsibilities
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Salary & Benefits
* Salary: £32,000 - £34,000 per annum
* Company pension
* Bonus, performance and quarterly incentive schemes
* Cycle to work scheme
* Employee discounts
* Free on site parking
* Life insurance
* Referral programme
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age