WB Power Services Ltd is currently seeking an experienced Hire Operations Manager to oversee and support our operations across our Huntingdon and Norwich depots, with a focus on ensuring high-quality service delivery, operational excellence, and compliance with industry standards.
This is a key leadership role supporting critical infrastructure and network-based operations.
As a well-established and trusted provider of generator and power solutions across the UK, WB Power Services is in a period of exciting growth. This is a superb opportunity to join a team that values reliability, innovation, and professional development.
Key Responsibilities:
* Lead day-to-day operations of the hire department across both sites, primarily Huntingdon.
* Ensure full compliance with ISO9001/14001/18001 and internal WB policies.
* Oversee equipment maintenance procedures in line with manufacturer guidelines.
* Drive performance against departmental KPIs and ensure all team targets are met or exceeded.
* Provide effective line management including appraisals, performance reviews, and mentoring.
* Manage operational budgets, forecast spend, and report accurately to senior leadership.
* Promote a strong health & safety culture across all activities and sites.
* Act as a senior escalation point for customers, delivering timely and effective resolutions.
* Maintain high standards of quality control and housekeeping across all locations.
* Conduct root cause analysis and corrective actions on asset failures and NCRs.
* Support staff development and ensure technical competence across the team.
* Conduct audits on both equipment and sites, maintaining excellence at all levels.
* Coordinate closely with the Sales and Stores teams to ensure seamless asset delivery and availability.
* Continually identify and implement opportunities to improve systems, procedures, and overall efficiency.
What We’re Looking For:
* Proven leadership experience within a hire, engineering, or operations environment.
* Strong working knowledge of power systems, plant hire or generator equipment.
* Experience managing multi-site operations and mobile teams is highly advantageous.
* Excellent communicator, both internally and externally, with strong problem-solving ability.
* A proactive leader who can drive continuous improvement and team engagement.
* Commitment to high standards of safety, quality, and customer satisfaction.
What We Offer:
* Competitive salary package
* 28 days annual leave including bank holidays
* Company vehicle
* Death in Service
* Continuous development and training opportunities
* The chance to play a key role in supporting vital infrastructure services
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