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Generalist- Human Resource EMEA at Wesco/Anixter
Job Description
As an Associate Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the company's products and/or services by obtaining and up-selling orders, creating customer satisfaction, and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.
Responsibilities
1. Obtain orders through email and telephone calls, verify and enter items, transfer orders to fulfillment, explain stock-outs and expected delivery dates.
2. Increase orders by suggesting related items, explaining features, and checking customer’s buying history.
3. With guidance, own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
4. Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reasons for loss of order.
5. Review open customer order reports and act on open items, including those at risk of not meeting customer’s promised delivery date.
6. Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
7. Report industry trends, competitive pricing, and customer feedback to management.
Qualifications
* High School Degree or Equivalent required; Bachelor’s degree preferred.
* Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
* Familiar with Microsoft Office, and ability to perform basic computer skills.
* Ability to perform multiple tasks simultaneously.
* Ability to work in a team environment.
* Ability to communicate clearly, both verbally and in written form.
* Attention to detail.
* Ability to prospect and market concepts to existing and potentially new accounts.
* Ability to act and solve routine or standard problems.
* Ability to identify and define problems and possible solutions independently; chooses among existing solutions.
* Ability to work independently with supervision.
* Preferred: open for occasional travel.
About The Team
At Wesco, we build, connect, power, and protect the world. As a leading provider of business-to-business distribution, logistics services, and supply chain solutions, we create a dependable world.
Our greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture grounded in teamwork and respect. With over 20,000 employees worldwide, we embrace diverse perspectives. Through comprehensive benefits and active community engagement, we create an environment where every team member can thrive.
Learn more about working at Wesco and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) Fortune 500 company.
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”), provides equal employment opportunities to all employees and applicants. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.
Los Angeles County Candidates: Qualified applicants with arrest or conviction records will be considered in accordance with local laws.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales, Business Development, and General Business
Industries
* Wholesale
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