Overview
Contract Administrator role at TieTalent. The Contract Administrator serves as a conduit between multiple stakeholders, ensuring that accurate data is delivered and communicated daily to the appropriate parties and that all planned and allocated works are distributed on time, meeting the standards set by the Company and its Clients.
The successful candidate will provide administrative support to team leaders, engineers, suppliers, and tenants with proven administrative experience, ideally in the housing, premises, or facilities management sector.
Key Responsibilities
* Plan the day-to-day works of the Heating Engineers, Multi-Skilled Engineers, Electricians, Plumbers, Apprentices, and distribute/communicate work accordingly.
* Ensure the cascade of data is accurate and timely.
* Ensure up-to-date records are produced and kept via the appropriate mediums on time.
* Liaise with other Contracts Administrators and Supervisors.
* Answer and deal with phone calls from Clients and Tenants.
Required Attributes
* A self-motivated individual looking to develop and progress within a successful company.
* Understand and maintain an excellent level of customer service.
* Proficiency with Microsoft packages, IT systems and databases; strong organisational abilities.
* Experience handling a high volume of calls is beneficial.
* Friendly and professional attitude to encourage good relationships with Engineers, Tenants and Clients.
It is important that we complete all the appropriate criminal and reference checks before you start working with us.
What We Offer
* Employee wellbeing programme, occupational health support, telephone support – counselling for staff
* Service level awarded annual leave
* Enhanced Maternity & Paternity Packages
* Dental/Healthcare cash plan
* Cycle to Work Scheme
* Electric Vehicle Leasing Scheme
* Gender & Equality Working Group
* Sureserve Academy – a platform for development, career progression
* Employee Voice Programme
* Social activities for all of our teams
* Sureserve Legends – celebrating the fantastic ways in which our employees live our values
Inclusion and Additional Information
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you need any adjustments, please contact us. Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Join us in our mission to deliver excellence across the UK.
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