We are seeking a detail-oriented and efficient Part Time Night Auditor on a permanent contract to join our team at Ibis Bristol Centre. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift, managing front desk duties, performing financial reconciliations, and providing exceptional guest services.
* Conduct nightly audits of financial transactions and ensure accuracy in reporting
* Manage front desk operations, including check-ins and check-outs
* Provide outstanding guest services by addressing inquiries and resolving issues promptly
* Maintain a clean and organized front desk area and hotel public spaces
* Prepare reports for management detailing occupancy rates, revenue, and other key metrics
* Handle phone calls professionally and courteously, ensuring a positive experience for callers
* Assist with administrative tasks as required during the night shift
* Ensure the security and safety of guests and hotel property during overnight hours
* Collaborate with other departments to address any guest concerns or maintenance issues
* Stay up-to-date with hotel policies, promotions, and local area information to assist guests effectively
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