Service Advisor – MG & Citroën Dealership
Location: Kidderminster
Hours: Full Time | Monday–Friday 8:00am–5:30pm | Rota Saturdays
Are you passionate about customer service and experienced in both service and parts? We're looking for a proactive Service Advisor to join our friendly, family-run MG & Citroën dealership in Kidderminster. This is an excellent opportunity to be part of a long-established business that truly values its people and customers.
About the Role
As a Service Advisor, you’ll be the key connection between our customers and the workshop. From booking to collection, you'll ensure a smooth and positive experience throughout the aftersales journey.
Key Responsibilities:
* Advise customers on service and parts requirements
* Manage workshop bookings and customer communications
* Handle parts enquiries, orders, and stock management
* Ensure accurate invoicing and administrative records
* Deliver high levels of customer satisfaction at every stage
What We’re Looking For:
* Previous experience in a service and/or parts role is essential
* Excellent communication and organisational skills
* A customer-focused approach with strong attention to detail
* A team player who thrives in a fast-paced environment
What We Offer:
* Full-time role: Monday to Friday 8:00am–5:30pm, plus rota Saturdays
* 22 days holiday (plus bank holidays), increasing with length of service
* Staff discounts on vehicles and servicing
* Supportive team culture in a family-run business with over 70 years of heritage
* Genuine opportunities for long-term career growth
Interested in the next step in your automotive career?
Apply now and join a dealership that puts its people and customers at the heart of everything it does.
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