Job Title: Account Handler – Manchester Area
Salary: £40,000 Base
Location: Manchester
Overview:
We are seeking an experienced and proactive Account Handler to join our Manchester team. The successful candidate will manage a portfolio of commercial and high-net-worth (HNW) clients, providing professional advice, policy support, and ensuring clients receive the most suitable coverage. This role offers exposure to a wide range of commercial insurance products and premium levels, making it ideal for a skilled and motivated insurance professional.
Key Responsibilities:
* Manage and maintain a portfolio of commercial and HNW insurance clients.
* Contact underwriters and carriers to secure appropriate levels of coverage.
* Handle client queries regarding billing, policy coverage, and rating issues.
* Process payments, mid-term adjustments, and cancellations efficiently.
* Promote additional products and cross-sell services where appropriate.
* Communicate insurance proposals clearly and professionally to clients.
* Maintain accurate records using Acturis and other internal systems.
* Keep up-to-date with FCA regulations, insurer updates, and internal training.
Requirements:
* Proven experience as an Account Handler or similar role within commercial/HNW insurance.
* Experience handling large premium ranges.
* Strong knowledge of commercial insurance products and underwriting processes.
* Excellent communication and interpersonal skills.
* Proficiency in Acturis and Microsoft Excel.
* CII qualification (IF1 or equivalent) is preferred.
* Highly organised, detail-oriented, and client-focused.
Benefits:
* Competitive £40,000 base salary.
* Opportunities for professional development and further CII qualifications.
* Exposure to a wide variety of insurance products and clients.
* Collaborative and supportive team environment.