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Records support officer

Nottingham (Nottinghamshire)
Permanent
DiverseJobsMatter
Support officer
€35,000 a year
Posted: 2 February
Offer description

Job Title: Records Support Officer (Information Governance)

Location: Arnold, Nottinghamshire (On-site / Hybrid by arrangement)

Employment Type: Full-Time, Permanent (37 hours per week)


Overview

Our client is seeking a Records Support Officer to join their Information Security and Compliance function within a large public-sector organisation. This role plays a vital part in ensuring records are managed, retained, and disposed of in line with legislation, national standards, and internal governance frameworks.

Working closely with Records Management and Information Governance stakeholders, the successful candidate will contribute to improving compliance, supporting digital transformation initiatives, and embedding best practice across both operational and non-operational information assets.


About the Employer

Our client is a highly respected public-sector organisation with a strong reputation for integrity, accountability, and public service. Operating at scale, the organisation is trusted with managing sensitive information and is committed to maintaining the highest standards of data protection, transparency, and compliance.

The organisation is recognised for its inclusive and supportive culture, investment in employee wellbeing, and commitment to professional development. Staff are encouraged to embrace new ways of working, contribute to continuous improvement, and play an active role in shaping effective, future-ready information governance practices.


Responsibilities

* Support the review, retention, and disposal (RRD) of records in line with records management policies and procedures.
* Work closely with Information Asset Owners, providing advice and guidance on compliant information handling practices.
* Apply records management standards and best practice across policing and non-policing information assets.
* Contribute to information governance projects, including data migration, legacy data management, and system improvements.
* Support effective use of Microsoft 365, delivering assurance and best practice on information storage and management.
* Ensure compliance with Management of Police Information (MoPI), Police Information and Records Management (PIRM), and the Data Protection Act 2018.
* Promote improved data quality, retention, and disposal practices across the organisation.


Requirements

* Experience working collaboratively within a team and building effective working relationships.
* Strong understanding of records management principles, standards, and best practice.
* Ability to interpret and apply legislation, including the Data Protection Act 2018.
* Strong written and verbal communication skills, with the confidence to provide guidance and advice.
* Proactive approach with the ability to use initiative and manage competing priorities.
* Eligibility to meet management-level vetting requirements, including UK residency criteria.
* Inclusive and values-led working environment.
* Access to comprehensive wellbeing and occupational health support.
* Support networks promoting diversity, equality, and inclusion.
* Ongoing learning and development opportunities.


Application Process

Applicants are required to complete the online application process and demonstrate suitability against the person specification. Candidates may submit a supporting statement of up to 2,000 words alongside their CV.

All applications are reviewed in line with fair and anonymous recruitment principles. Reasonable adjustments are available for candidates who are shortlisted.

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