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Urology navigator | university hospitals coventry and warwickshire nhs trust

Coventry
UHCW NHS Trust
Nhs
Posted: 14 September
Offer description

Overview

The Cancer Care Pathway Navigator will form an integral part of the multidisciplinary team in caring for the physical, social and psychological needs of patients and carers diagnosed with urological cancer throughout their treatment pathway.

The post holder will have daily direct contact with patients and their families, providing support, advice, signposting and assistance with the Living with and Beyond Cancer agenda. This will include the arranging and triaging of the holistic needs assessments as part of their core role.

The role will also involve the undertaking of administrative and clinical tasks deemed suitable to the role by the Clinical Nurse Specialists (CNSs).

The post holder will work as part of the Urology multidisciplinary team under the guidance and supervision of a registered practitioner.


Responsibilities

* Highlight potential delays in the patient pathway and work to mitigate the impact of these problems to the patients; support and ensure that the patient and carer experience is central to every stage of their journey.
* Support the Urology CNSs by responding to noncomplex workload and referring to the CNSs as appropriate.
* Triaging telephone calls and providing basic advice and support.
* Liaising and referring to other appropriate healthcare professionals.
* Arrange and triage the electronic Holistic Needs Assessments (eHNA) during the cancer patient pathway; assist patients with completing their eHNA where appropriate to ensure timely signposting to services.
* Ensure appropriate management of patient information and co-ordination of patient pathways through collaboration with medical secretaries, MDT coordinators, CNSs and other departments as required within the Trust.
* Work with the CNSs to develop and embed the Living With and Beyond Cancer agenda within the Urology service.
* Assist in the development of end of treatment summaries alongside the lead CNS to ensure timely communication of patient information to the primary care setting.
* Ensure the appropriate and timely booking of outpatient appointments.


About the Trust

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.


Our commitments

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation\'s core values.


Data Collection and Analysis

* Assist in maintaining and developing the Urology CNS patient database, including remote monitoring.
* Work closely with the MDT co-ordinator to ensure roles are well defined and not duplicated.


Quality Issues

* Assist in the development of care pathways and implement improvements to the administrative element of the pathway.
* Ensure that directorate administrative and clerical functions are carried out to the highest quality standards by monitoring and improving services.
* Monitor patients’ progress through the cancer pathway.
* Identify areas where targets are not achieved and undertake process mapping to identify bottlenecks and improve performance.


Other

Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

For further details of the role please see the attached job description.

This advert closes on Friday 26 Sep 2025

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