Infrastructure Engineer
Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
We are looking for an Infrastructure Engineer for our Desktop Quality Assurance Team to join our community of tech experts in DWP Digital.
We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
* 2nd / 3rd line knowledge of Intune, Autopilot, Azure, Task Sequences, BIOS updates, Configuration Manager, Citrix, and Windows 11 Desktops at the Enterprise level ~30k Devices and above.
* Enterprise Scale Software Deployment and Desktop Management.
* Testing infrastructure products, preparing test scripts and reports.
* Analysing defects and root cause analysis.
* Managing pre-prod, dev and test environments.
You and your role
You’ll be making sure our desktop services run smoothly and securely. You’ll take ownership of Windows 11 builds and Evergreen updates, ensuring everything integrates seamlessly. You’ll design and implement automation scripts to make processes faster and more efficient and you’ll keep a close eye on changes, so nothing goes into production with defects.
You’ll work with technologies like Intune, Autopilot, Microsoft Configuration Manager, WSUS and Windows 365, as well as tools like Citrix, Ivanti and Zscaler. Expect to re-engineer solutions, provide technical assurance and support virtual machines using Hyper‑V. You’ll also manage software distribution, encryption with BitLocker and configuration policies across our Windows Enterprise environment.
If you enjoy solving problems, improving systems and working with modern tech to deliver a secure and flexible desktop experience, this role is for you.
Details. Wages. Perks.
Location: You’ll join us in our brilliant digital hub in Manchester, right in the heart of the city centre, easily accessible by tram, bus or rail.
Hybrid Working: We work a hybrid model - you’ll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £52,442.
Pension: You’ll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi‑time. You’ll also get all the usual public holidays.
We have a broad benefits package built around your work‑life balance which includes:
* Flexible working including flexible hours and flex‑friendly policies
* Time off volunteering and charitable giving
* Bring your authentic self to work with “I Can Be Me in DWP”
* Discounts and savings on shopping, fun days out and more
* Interest‑free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
* Sports and social activities
* Professional development, coaching, mentoring and career progression opportunities.
And we have an award‑winning environment and culture:
* DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
* Diverse and Inclusive Leadership at Digital Leaders Awards 2024
* Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
* Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process:
We know your time is valuable, so our application and selection process is just two stages:
Apply: complete your application on Civil Service Jobs. There’ll be full instructions when you click through.
Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
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