Assistant Hub Manager - Specialist Intensive Worker Hub
Location: Cambridge Road Centre & Park House (covering Hart & Rushmoor and East Hants)
Hours: 37 hours per week
Contract: Initial 6 months
We are looking for a passionate and motivated Assistant Hub Manager to help lead our Specialist Intensive Worker Hub in the North East of Hampshire. This is a unique opportunity to play a key leadership role in a dynamic, multi-disciplinary team delivering intensive, targeted support to families with complex needs.
Our aim is simple but powerful: to help children remain safely at home with their families and achieve lasting positive change.
About the role
As Assistant Hub Manager, you will work closely with the Hub Manager to provide operational leadership, support high-quality practice, and drive continuous improvement across the service.
You will lead, support and develop a team of Intensive Workers, while also contributing directly to practice through a small caseload and your involvement in complex decision-making.
You will also act as deputy to the Hub Manager, providing leadership and oversight when required.
What you'll be doing
Leadership and team development
Support the day-to-day leadership of the Intensive Worker team across Hart & Rushmoor and East Hants
Line manage and develop staff, fostering a positive, high-performing team culture
Lead team meetings, facilitate peer supervision, and hold personal and case supervision for up to 14 Intensive Workers monthly, providing quality assurance.
Identify training and development needs and support staff to build confidence and capability
Ensure consistent, high-quality practice across the team
Work collaboratively with co-located specialist professionals (e.g. CAMHS, Inclusion), providing support and coordination within the team.Case management and practice leadership
Hold a small, complex caseload, delivering effective, strengths-based interventions
Provide advice and guidance to staff on casework decisions and challenges
Support the management of safeguarding and child protection concerns, escalating as appropriate
Deputise for the Hub Manager in case discussions, panels and multi-agency meetingsService coordination and delivery
Oversee the allocation and prioritisation of cases based on need and staff expertise
Coordinate specialist parenting assessments and ensure high-quality reporting
Support the delivery of targeted interventions across the districts
Ensure cases are progressed and closed in line with service standardsPerformance and improvement
Support performance monitoring, reporting and analysis of service activity
Work with colleagues to develop innovative approaches and improve outcomes for families
Promote reflective practice and continuous improvement across the team
About you
You will be an experienced practitioner with a strong track record of working with children and families with complex needs. You'll bring a passion for relationship-based practice and a drive to deliver meaningful, lasting change.
Essential knowledge and experience
Strong understanding of the statutory framework for Children's Services, including Levels 2-4 interventions
Experience working with children and families facing complex challenges
Experience of coordinating support and working within multi-disciplinary environments
Sound knowledge of safeguarding responsibilities, thresholds, and best practice approachesSkills and abilities
Confident leadership skills with the ability to motivate and develop others
Excellent communication and relationship-building skills across agencies
Strong organisational and decision-making abilities, with the capacity to manage competing demands
High-quality assessment and report-writing and reviewing skills
Competent IT skills, including case management systems (e.g. MOSAIC) and Microsoft Office
Personal qualities
Passionate about improving outcomes for children and families
Resilient, adaptable, and solution-focused
Collaborative and committed to partnership working
Dedicated to high standards of practice and continuous improvement
Additional requirements
Ability to travel across Hart & Rushmoor and East Hants to meet service needs
This role is subject to an enhanced DBS check
What we offer
A supportive and forward-thinking leadership team
Flexible working arrangements where possible
Reflective monthly supervision
An experienced well-established team
Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates