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Operations manager – specialist services

Lowestoft
Permanent
Operations manager
Posted: 6h ago
Offer description

Job Description Operations Manager – Care Homes | Learning Disabilities & Complex Needs You will take accountability for quality, compliance, and operational performance across a small portfolio of services supporting adults with learning disabilities and complex needs. The role offers a £50,000 salary, car allowance, and bonus scheme. Before You Apply This role is not suitable for candidates without multi-site or regional care home management experience. Applicants must have experience overseeing specialist care services for adults with complex needs. Quick Role Snapshot Salary: £50,000 car allowance bonus scheme Location: Cambridgeshire, Norfolk & Suffolk Contract: Permanent | Full-time Setting: Specialist Care Homes | Learning Disabilities & Complex Needs Why This Job Is Worth Your Click Oversight of a small, manageable portfolio of specialist services. Autonomy to drive quality, compliance, and service improvement. Responsibility for multi-site operational and regulatory standards. Car allowance and performance-related bonus scheme. Strong provider support with structured induction and training. What You’ll Need Level 5 Diploma in Health and Social Care (or equivalent). Proven experience in multi-site, operations, or regional management. Background in specialist care (learning disabilities / complex needs). Strong knowledge of compliance, governance, and safeguarding. Confidence leading and supporting senior management teams. Strong track record of service improvement and inspection success. Commercial awareness within care operations. What You’ll Do Oversee operational performance across multiple care home services. Ensure compliance with CQC, safeguarding, and regulatory standards. Support and challenge registered managers to maintain service quality. Monitor KPIs, audits, and action plans across the region. Drive continuous improvement and positive inspection outcomes. Build strong relationships with stakeholders, commissioners, and teams. What Happens After You Apply Prompt and professional response. Clear next steps outlined. Straightforward, transparent recruitment process. Refer ence: WILL193921/DN

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