We are looking for an energetic, self-motivated and organised individual to join a small but focussed central team that are establishing a modern, mature and scalable internal IT function based on a SaaS/PaaS cloud-based infrastructure.
You will work closely with the team to help galvanise the recently merged set of individual companies into a single, standardised organisation with a high-quality IT function. You will be responsible for day-to-day operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan.
Responsibilities
1. Work as part of the IT Support team in a first line support role; helping users with a wide range of SaaS & PaaS applications.
2. Complete the onboarding of users onto internal systems, considering access rights, roles and permissions.
3. Provide Hardware support to end users, including the configuring on new equipment.
4. Contribute to the management of the Software Asset Register (SAR) and Hardware Asset Register (HAR).
5. Work to consistent standards for management of our portfolio of cloud-based apps.
6. Work within information security, governance and certification standards across the IT estate.
7. Help with the documentation of the internal IT estate.
8. Rationalising and consolidating the current portfolio of applications towards a single, standardised set of tools for the organisation.