About the Role
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful. We are looking for an outgoing Sales Advisor who, as part of their role, will support the branch by fully satisfying customers’ needs and contribute towards achieving branch and individual sales targets.
Main duties
* Developing sound customer relationships and applying effective sales techniques
* Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
* Fully satisfy customer needs in respect of any part orders, respects or queries they may have
* Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
* Liaise with the Distribution Co‑ordinator as required ensuring delivery requirements to customers are met
* Develop knowledge of products through study of internal literature
* Use E‑learning portal to improve performance
Working hours
(average) hours Monday to Friday, including alternate Saturday working
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast‑paced sales‑driven environment.
What you’ll need to succeed
* Able to work well and deliver results under pressure
* Organised with great attention to detail
* Customer focussed
* Target driven, motivated by sales and able to deal with rejection
* Willingness to learn and develop
* A team player with the ability to also work independently
* Excellent interpersonal and communication skills, both written and verbal
* IT Literate
* Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential
What we’ll offer
Benefits at GSF Car Parts are designed to support all aspects of our team members’ life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:
* Opportunity to earn a performance‑based bonus as part of this role
* Free flu vaccine
* Health & wellbeing tools
* Free support from pension experts
* Life assurance scheme
* Discounts from 100’s of household names including Asda, Nike & John Lewis
* A suite of financial wellbeing products including advances and savings schemes
* Paid time off to volunteer
* Training qualifications and career progression opportunities
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