Overview
For our location in Milton Keynes we are looking for a Field Service Engineer - Industrial.
Responsibilities
* Service, install and break fix a wide range of weighing and inspection equipment, ranging from static scales to automatic check weighing and automatic weigh price labelling systems, to metal detection, X-RAY and vision inspection.
* Investigate complex technical issues such as electrical/ mechanical breakdowns and network related issues.
* Provide customer training on equipment.
* Manage and maintain effective stock levels of parts needed to carry out repairs.
* Project a professional image of the department and company to both internal and external customers. Uniform provided.
* Maintain company vehicle in a clean and organized fashion ensuring all maintenance requirements are met in accordance with the policy for company vehicle drivers.
* Maintain a library of backups for customers.
* Maintain in good order all company tools, such as hand tools, ladders, laptops, etc.
* Attend all training courses required and ensure that all H and S training is up to date and completed.
* Adhere to policies and procedures relating to Health and Safety and Quality Management.
* Maintain calibrated weighs and ensure they are compliant.
* When calibrating and verifying equipment, ensure all legal standards are met and work carried out to the highest standard.
* Obtain all qualifications Bizerba deem relevant for the engineer to carry out day to day duties.
* When required write detailed reports on incidents or calls to assist the Line Manager.
* Participate in out of hours works when required.
* Ensure all administrative tasks are carried out in time and to standards expected.
* Have a full and legally valid UK driving licence.
* Hold a valid Safety Passport E C S or equivalent – relevant details will be provided.
* Work to company KPI s and SLA s.
* Where necessary have overnight stays for training or to complete tasks as requested.
* Participate in rollout and refit activities as requested to fulfil business requirements.
* Attend head office as required in conjunction with business needs.
* Ad hoc duties as per request of your line manager or senior management.
Qualifications
* Planning and Organizing
o Working with the Service Desk organizes personal time and resources to meet both deadlines and objectives.
o Able to accept multiple objectives and prioritize accordingly.
o Can take a planned approach whilst being able to incorporate changes.
o Monitors own progress effectively.
o Responds proactively to short term business needs which may impact on normal role performance.
o Shows particular attention to detail.
o Willingness to work out of standard hours to meet the needs of the customer.
o Willing to undertake UK travel.
* Drive for Results
o Works hard to achieve set targets.
o Works hard on a personal level to overcome difficulty in achieving results.
o Keen to improve skills, learn from mistakes and accept constructive feedback.
* Team worker
o Works hard to sustain team performance by encouraging others.
o Actively shares knowledge with the team.
o Builds trust through contact, helpfulness, and consistency of behavior.
o Adheres to company processes, procedures, and accuracy of administration to achieve results for the team.
o Takes personal responsibility for activity that will benefit the team.
* Confidence and Assertiveness
o Becomes involved in and contributes to team decisions.
o Offers suggestions to overcome difficulties.
o Remains calm under challenge, with the ability to explain their position when asked.
o Able to assert self positively without disrupting performance.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Machinery Manufacturing
Milton Keynes, England, United Kingdom
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