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Nigel Frank International provided pay range
This range is provided by Nigel Frank International. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Head of IT
Southampton – 5 Days On-Site
Salary up to £80,000 + Benefits
Nigel Frank is partnered with a fast-growing, family‑run organisation undergoing a major digital transformation. We’re looking for a hands‑on, people‑focused Head of IT who can modernise systems, uplift the perception of IT across the business, and lead a small but capable technology team through an exciting period of change.
This is a true leadership role for someone who thrives in operational environments, isn’t afraid to roll up their sleeves, and wants to make a visible impact every day.
The Opportunity
You’ll take ownership of the company’s entire technology function across infrastructure, cybersecurity, networking, ERP, and business systems. With the organisation operating 24/7 across multiple sites, this is a role for someone who enjoys being close to the operation, visible to staff, and trusted by the leadership team.
You’ll also play a pivotal role in the rollout of new systems, including their Salesforce‑based ERP, while shaping an empowered, proactive, high‑performing IT culture.
Key Responsibilities
* Lead, mentor, and develop a team across support, development, cybersecurity, and programme delivery
* Modernise and stabilise legacy systems and lead the transition to a future‑fit IT landscape
* Manage infrastructure, networking, cybersecurity, and system resilience across a multi‑site operation
* Drive a positive IT reputation by building strong relationships with stakeholders at all levels
* Oversee ERP and core business systems, including integrations and ongoing transformation projects
* Own IT vendor management, budgets, and third‑party relationships
* Embed best practices around cyber security, compliance, and operational excellence
* Champion change, continuous improvement, and an open, constructive feedback culture
What Makes This Role Unique
* A highly visible leadership position — you’ll be embedded in the operation, working closely with teams across depots, logistics, finance, and the leadership group
* An empowered culture where you’re expected to take initiative, make decisions, and challenge old ways of working
* A business that is ready to modernise after years of outdated systems — you’ll have real freedom to shape the transformation
* The previous Head of IT was in post for 20 years, so this is a rare opportunity to truly reset the function
* A clear pathway to progress, with the potential to move toward board‑level influence for the right person
About You
We’re looking for someone with strong technical grounding and the emotional intelligence to lead in a people‑driven organisation.
You will likely have:
* Experience as a Head of IT, IT Manager, or senior IT leader in a fast‑paced, operational, or family‑run business
* A track record of driving transformation and managing change
* Strong background across infrastructure, networking, cybersecurity, and business systems
* Experience with ERP systems and major digital/CRM/ERP implementations (Salesforce experience beneficial but not essential)
* The confidence to challenge the status quo and influence both senior leaders and front‑line staff
* The ability to communicate IT concepts in a clear, relatable, and non‑technical way
* A hands‑on approach — comfortable being on‑site, visible, and part of the daily operation
You’ll thrive here if you are proactive, resilient, and genuinely enjoy solving problems for people across the business.
What’s on Offer
* 5 days on‑site in Southampton (some travel to depots when required)
* The chance to lead a critical function during a major business transformation
* A supportive, people‑focused working culture
* Real autonomy and the ability to make meaningful change quickly
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries: Technology, Information and Media
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