Overview
Join to apply for the Investigation Officer role at Peabody.
Responsibilities
* Review a tenancy flagged for suspicious activity, plan property visits, and interview residents about potential breaches.
* Carry out detailed investigations, gather and document evidence, and work with legal teams to progress cases through to enforcement.
* Prepare case files, attend court, and collaborate with external fraud teams to protect Peabody’s homes and the people who rely on them.
* Be central to protecting homes and communities by supporting integrity and trust.
Team and Location
You’ll be part of a small, skilled fraud team, working closely with housing officers, legal specialists, and partner agencies across London. If you’re resilient, detail-oriented, and confident in managing sensitive investigations, this role offers the chance to make a real difference.
You’ll be based in the Northwest region, with regular travel across sites and offices throughout London and beyond if needed. You’ll need to be flexible to work onsite 2–3 days a week, with out-of-hours visits when required, often at short notice.
Requirements
* Experienced in tenancy fraud investigations or similar enforcement activity (ASB, housing)
* Knowledgeable in social housing regulation and tenancy law
* Comfortable preparing legal case files and presenting evidence in court
* Experience of conducting investigative interviews, managing conflict, and making referrals
* Willing to work towards an Accredited Counter Fraud Specialist (ACFS) qualification if not already held
* Resilient, self-motivated, and able to manage sensitive information with care
Benefits
* Two additional paid volunteering days each year
* Flexible benefits scheme, including family-friendly benefits and access to a discount portal
* 4x salary life assurance
* Up to 10% pension contribution
How to apply
Please click on the ‘Apply’ button and submit both your CV and a bit about why we should consider you for the role.
If you have any questions about this role, please contact Caroline Seery at caroline.seery@peabody.org.uk
Interviews will take in person on 9th & 10th October
We may close this advert before the advertised closing date depending on application volume.
Please note: Peabody does not provide sponsorship as a licensed UK employer.
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