Overview
Closing date: 02-06-2026
Location: 99 Eastgate, Pickering, YO18 7DW
Post: Customer Team Leader
Pay: £14.48 per hour
Contract: 16 hours per week with regular overtime, 6 month temporary contract, part time
Working pattern: Closing shifts from 1pm to 10pm and close, with flexible availability across the week to include at least 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. Availability discussed at interview.
What you’ll do
* Own the day-to-day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co-op through community engagement and membership growth
What you’ll bring
* Passion for people and leadership
* The ability to work flexibly and lead by example
* Skills in retail, merchandising, or team management (experience not essential)
Where you’ll be
Join us as a Customer Team Leader and take the next step toward managing your own store. Depending on your store, this could involve working in our post office or bakery or supporting online services and our home delivery drivers. You’ll be a familiar face in the community and help us stay connected with local and national charities.
Benefits
* 30% discount in Co-op stores
* Full training and career development resources
* Flexible access to pay as you earn
* Up to 10% pension contributions
* 36 days of holiday (pro-rata, including bank holidays)
* 24/7 GP access and colleague support programme
* Market-leading policies to support life’s moments
Diversity and recruitment
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues belong, supported by our inclusive policies. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Application process
As part of the application process for this job, you'll need to complete two online assessments. It will take 15–20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
#J-18808-Ljbffr