Position: Registered Care Manager looking after a domiciliary care service as well as an extra care service.
Shifts Available: Monday to Friday, 37.5 hours per week, with availability to be on call or work weekends where necessary.
About ICare Group: At ICare Group, we are more than just a care provider-we are a community-focused organisation dedicated to enhancing the quality of life for those we serve.
Our services offer essential support to individuals in the comfort of their own homes. As a Registered Care Manager, you will lead our team in delivering exceptional care while overseeing the operational efficiency and growth of our services.
Why Work with ICare Group?
* Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).
* Quarterly and Annual Carer Awards: Be recognised and rewarded for your commitment with our Carer Awards.
* Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!
* Employee Assistance Programme: Access free, practical, and impartial support for you and your family.
* Mileage Allowance: We offer a mileage allowance to cover the costs of travel during your visits.
* Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.
* Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.
* Supportive Environment: ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.
Champion Sustainability in Healthcare: We're leading the way in environmentally responsible healthcare and are committed to reducing our environmental footprint.
Weekly Pay and Pension: Enjoy the stability of weekly pay and contribute to our stakeholder pension plan.
What You Will Do:
* Branch Management: Oversee the day-to-day management and coordination of the branch to ensure efficient and profitable operations while maintaining the highest standard of domiciliary care.
* CQC Registration: Hold the CQC registration for the branch and ensure compliance with CQC guidelines.
* Record Keeping and Reporting: Maintain accurate records, produce reports, and investigate complaints from service users and employees.
* Recruitment and Staffing: Manage the recruitment process, including actively recruiting new care staff, guiding them through onboarding, and creating weekly staffing rotas.
* Business Development: Identify and pursue new business opportunities to support the commercial growth of the branch.
* Operational Compliance: Stay updated on operational issues and methods. Ensure compliance with health and safety, emergency regulations, and operational policies.
* Operational Review: Regularly review branch operations to ensure all customer needs are met and policies and procedures are communicated and implemented effectively.
* Quality Service Management: Manage a robust quality service that promotes high standards and positive outcomes for service users.
* Emergency Duties: Provide emergency hands-on care, undertake on-call duties, attend social events if required, and offer emergency telephone assistance to care staff.
* Liaison and Coordination: Effectively liaise with other departments, employees, key stakeholders such as commissioners and customers, and the public.
* Additional Duties: Perform other duties as requested to support the branch's success.
Experience in Care Management: Previous experience in a managerial or supervisory capacity in the domiciliary care sector is essential.
Qualifications: NVQ/QCF Level 3 in Health and Social Care is required, Level 5 in Health and Social Care is desirable or working towards.
Leadership Skills: Proven ability to effectively lead, delegate, and mentor staff.
Organisational Skills: Strong organisational abilities with experience in producing staffing rotas and managing multiple responsibilities.
Flexibility: Ability to work flexibly, including extended hours where necessary, and provide hands-on care during staff shortages.
Reliability: Reliable and punctual with a commitment to upholding the highest standards of care.
Driving License: A valid driving license and access to a vehicle are required.
Work Related Car Insurance: Hold or willing to obtain work related car insurance.
Background Checks: Willingness to undergo enhanced DBS clearance.
Vehicle: Own vehicle and hold/willing to hold Class 1 Business Insurance.
Ready to Make a Difference?
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