Lettings Administrator
Location: Bromford Tewkesbury, England, United Kingdom
Contract: Permanent, Part-Time, 24 hours per week
Workstyle: A mix of home working and office-based in Tewkesbury
Are you highly organised, detail-focused, and ready to play a key role in supporting our lettings and finance operations? We’re looking for a proactive and motivated Lettings Administrator to join our team.
In This Role, You’ll
* Coordinate the day-to-day processing of lettings invoices across multiple energy suppliers and local authorities.
* Work closely with internal teams and external partners to ensure invoices are accurate, timely, and compliant.
* Maintain and update systems in line with GDPR and reporting requirements.
* Support customers by ensuring their utility billing information is correct and up to date.
* Manage shared mailboxes and files, keeping on top of queries and follow-ups.
* Contribute to continuous improvement and best practice guidance across the team.
We’re Looking For Someone Who
* Has strong time management and organisational skills.
* Is confident using Excel and other Microsoft Office tools.
* Can manage multiple workstreams and prioritise effectively.
* Has excellent attention to detail and a high level of computer accuracy.
* Communicates clearly and professionally, both in writing and verbally.
* Is self-motivated, resilient, and able to work independently as well as part of a team.
Experience in social housing or the private rented sector is desirable, but not essential—we’re more interested in your attitude, skills, and willingness to learn.
Why Join Us?
You’ll be part of a supportive and forward‑thinking team where your contributions are valued. We offer a collaborative working culture, opportunities for development, and the chance to be part of something that really matters—helping people feel safe and secure in their homes. By joining Bromford (part of Bromford Flagship), you become part of a leading housing provider delivering community‑focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Group.
Application Deadline
Apply by Sunday 23rd November 2025. We may close the vacancy before this date, so we encourage an early application.
Interviews
Interviews will be held at our Shannon Way office, Tewkesbury.
About Us
We’re part of one of the biggest housing associations in the country, Bromford Flagship. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive. We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032. Through place‑based working, our people build progress from the ground up. You’ll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter.
Diversity Statement
We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.
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