Azure Cloud Infrastructure Engineer
Job reference 325328
Competitive salary plus car allowance, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates.
Permanent, Full time. Royal Mail Sheffield Hybrid working x3 days in Sheffield office.
Role Purpose
The Senior Azure Cloud Engineer is a hands‑on technical role responsible for the deployment, support and continuous improvement of Azure cloud platforms. The role focuses on execution, automation, reliability, service quality and operational governance. Working within established architectures, standards and policies, the role plays a key part in cloud operations, service management and supplier governance, ensuring Azure services meet agreed service levels and operational requirements. The role collaborates closely with internal delivery teams, service management functions and external suppliers, and provides leadership to a team of cloud engineers.
Key Responsibilities
Azure Engineering & Platform Operations
* Build, configure and operate Azure infrastructure and platform services to support business workloads.
* Deploy and support Azure services across compute, networking, storage, identity and PaaS.
* Support and enhance Azure landing zones and shared cloud platform components.
* Take ownership of the operational health of Azure environments.
Infrastructure as Code & Automation
* Develop, maintain and execute Infrastructure as Code (IaC) using Terraform, ARM and/or Bicep.
* Deliver changes through automated pipelines, ensuring consistency and repeatability.
* Increase automation across build and run activities to reduce manual effort and improve reliability.
Cloud Operations & Reliability
* Operate Azure environments day‑to‑day, including proactive monitoring and fault resolution.
* Troubleshoot and resolve infrastructure and platform issues in production and non‑production environments.
* Support availability, performance and resilience objectives for critical services.
* Contribute to incident resolution and technical root‑cause analysis with a strong focus on prevention.
Monitoring, Observability & Optimisation
* Implement and maintain monitoring, logging and alerting using Azure Monitor, Log Analytics and related tools.
* Identify and remediate reliability, performance and capacity issues.
* Monitor Azure consumption and costs, highlighting optimisation opportunities and inefficiencies.
Security & Platform Governance
* Implement Azure security controls including RBAC, identity, network security and access management.
* Apply governance standards such as policies, tagging and configuration controls within build and run activities.
* Support audit and assurance activities through accurate configuration and documentation.
Supplier Collaboration & Technical Oversight
* Work with managed service providers and cloud partners supporting Azure environments.
* Act as a technical counterpart to suppliers during operational issues and platform changes.
* Support service quality through technical input into reviews, escalations and improvement actions.
Collaboration & Knowledge Sharing
* Active contributor to Cloud Centre Of Enablement (CCOE) forum.
* Work closely with DevOps, SRE and application teams to ensure reliable cloud services.
* Provide technical guidance and support to internal engineers.
* Work closely with Architecture, Cyber and Product teams.
Key Skills & Experience
* Proven experience in leading cloud engineering teams and product operating model ways of working.
* Strong technical knowledge of public cloud platforms (GCP, AWS advantageous but not essential) and associated services.
* Azure certifications (e.g. AZ‑104, AZ‑305 or equivalent).
* Expertise in DevOps, SRE and Cloud Ops frameworks.
* Experience managing hybrid delivery models with internal teams and managed service partners.
* Familiarity with IaC tools (Terraform, Ansible) and CI/CD pipelines.
* Strong stakeholder management and communication skills.
* Exposure to FinOps and cloud cost optimisation.
* ITIL Foundation or equivalent desirable.
* Experience implementing observability tools and practices (e.g. Grafana, AppDynamics, Datadog, Dynatrace, ELK stack).
* Implementation of cost management reporting in cloud environments.
* Strong experience of supplier/partner management.
Extra Benefits
* Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
* Supportive and generous company sick pay.
* Funded Dental – as a manager you are eligible for a level of employer funded dental insurance.
* Health Assessment – as a manager you are eligible for an employer funded health assessment every 2 years.
* Benefits Account – access to your personal benefits account on the ‘My Bundle+’ platform with over 800 retail offers.
* Your Wellbeing – 24/7 access to services and tools to support physical, mental and financial wellbeing.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals and from the Armed Forces community.
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