An exciting opportunity has arisen for an innovative and confident individual to join our People Team as a Learning & Development Manager. We are driven by our values, putting the community first in everything we do. We expect our colleagues’ values to align with ours, trusting them to be genuine and responsible. We are committed to building a diverse workforce and will consider all applicants. In this role, you will: • Design, implement, and oversee leadership and management development programs that cultivate the skills, competencies, and effectiveness of leaders across various levels. • Oversee the daily L&D operations, training, content development, participant engagement, and evaluation. Focusing on the effective delivery of learning programs and initiatives. • Collaborate with internal stakeholders to identify learning needs, design curriculum, and implement impactful learning experiences that cater to diverse learning styles and preferences. • Facilitate mentorship, coaching, and development, fostering a culture of collaboration and growth. • Oversee the budgeting, resource allocation, and reporting for learning and development initiatives. • Share your insight for trends and emerging technologies in L&D, incorporating innovative approaches into program design and delivery. • Liaise internally and externally at senior levels to establish service requirements and priorities and ensure the department/service issues are appropriately represented and acted upon. • Work with managers, SLT, to identify and apply cost effective means of delivering improvements to business processes and strategies. • Develop and implement Succession Planning process and Personal Development Plans across the Society. What you will bring: • Professional qualification specifically within the field or equivalent experience. • Knowledge of the principles of change management, project management and continuous improvement. • Ability to manage budgets and resources. • Strong written and oral communication and interpersonal skills with high level negotiation and influencing skills and the ability to work collaboratively with internal and external partners/professionals. • Experience in successful leading, coaching, mentoring and developing of colleagues. • Willing and able to undertake reasonable travel (Branch Network). • Previous experience of working in the Finance sector is desirable. • CIPD member or equivalent experience is desirable. What you can expect from us: • 27 days holidays, plus Bank Holidays, Birthday Holiday, Celebration Day, Moving House Day. • Competitive pension with up to 10% employer contribution. • A comprehensive benefit package. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .