Job Opportunity: Customer Support Agent (Temp to Perm) Location: Bridgnorth, Shropshire Hours: 8:30 AM - 5:00 PM, Monday to Thursday (40 hours per week) Immediate Start Are you an enthusiastic and proactive individual looking to join a dynamic team? Our client, a rapidly expanding company based in Bridgnorth, Shropshire, is seeking a Customer Support Agent to join their vibrant team. This is a temporary role with the potential for permanent placement, offering an exciting opportunity for growth and development. Key Responsibilities: - Place phone calls to potential customers - Generate between 8-10 sales appointments each week - Follow up with customers to ensure satisfaction and gather feedback - Update CRM system with accurate and detailed information - Utilize Excel and Word proficiently for various tasks - Previous experience in customer service and phone-based communication is preferred Requirements: - Excellent communication skills, both verbal and written - Strong interpersonal skills and ability to build rapport with customers - Proficiency in Microsoft Excel and Word - Previous experience in customer service or sales roles is desirable - Ability to work independently and as part of a team - Positive attitude and willingness to learn Benefits: - Competitive hourly rate with the potential for permanent placement - Opportunity for growth and advancement within the company - Supportive and inclusive work environment - Immediate start available If you are a motivated individual with a passion for customer service and sales, don't miss out on this exciting opportunity Join our client's dynamic team and contribute to their continued success. Apply now with your updated CV