About The Role
Ever wanted to play your part in an exciting service that really makes a difference to everyone’s lives?
This is a fantastic opportunity to join us at Practice Plus Group, the largest independent provider of Healthcare to the NHS and fast becoming the largest provider of NHS 111 services in England. As an innovative, award winning provider, with a rating of outstanding with the CQC we are in a period of significant and exciting growth with two new major contracts mobilising this year.
This is your chance to train to be a Health Advisor in our 111 contact centre, handling calls from members of the public. You’ll learn how to use a state-of-the-art triage tool called NHS Pathways to assess patients over the phone and direct them to the most appropriate care. Although these are not emergency calls, you’ll also need to be prepared to deal with emotional, distressing or life-threatening scenarios and to arrange for 999 services if required.
Training Information:
You must attend every training day. This is followed by a further eight weeks’ support before you are signed off as a fully accredited/licensed Pathways Health Advisor.
Upcoming training dates: Monday 20th May - Full time training (Mon-Fri, 9am-5pm)