The Hotel
Old Town Chambers, part of Marriott’s Autograph Collection,
is not just a place to stay – it’s a place to experience. Nestled in the heart
of Edinburgh’s historic Old Town, our property blends centuries of heritage
with contemporary luxury. With distinctive design, thoughtful service, and a
strong sense of place, every stay is designed to be exactly like nothing else.
Hotel Manager
As Hotel Manager at Old Town Chambers, Edinburgh – Autograph
Collection, you will lead daily operations across all key departments, ensuring
exceptional guest experiences and alignment with our brand vision. Acting as
General Manager in their absence, you will drive performance through strategic
leadership, with a strong focus on F&B innovation and personalised service.
As part of the Executive Committee, you’ll champion initiatives that reflect
the distinctive spirit of our property and elevate its status as one of
Edinburgh’s leading destinations.
Why this role matters?
As Hotel Manager, you play a key role in shaping the guest
experience, leading teams, and driving operational excellence. Your leadership
directly impacts guest satisfaction, team engagement, and the continued success
of Old Town Chambers as a standout destination within the Autograph Collection.
What you’ll be doing?
Reporting to the General Manager, you will be leading daily
hotel operations, teams, and guest experience.
Core Responsibilities
Operational & Financial Leadership
* Lead
hotel operations with a focus on guest satisfaction, service excellence,
and profitability
* Monitor
financial performance, identify opportunities, and implement strategies to
drive results
* Foster
a dynamic, guest-focused environment across all departments
Food & Beverage & Guest Experience
* Champion
F&B innovation and consistency, aligning with the hotel’s identity and
local culture
* Partner
with culinary and F&B teams to create standout dining concepts and
events
* Drive
a culture of personalised service, anticipating and exceeding guest
expectations
Team Leadership & Talent Development
* Inspire
and mentor department heads to deliver high performance and accountability
* Promote
a positive and equitable workplace, supporting growth through feedback and
recognition
* Recruit
and develop leaders with creativity, agility, and operational expertise
Brand Alignment & Service Culture
* Communicate
clear operational goals and uphold the Autograph Collection brand vision
* Embed
the brand’s unique service philosophy in every aspect of the guest journey
* Actively
engage with guests and teams to enhance service delivery and cultural
alignment
Why You’ll Love This Role
It's an opportunity to work within an iconic Edinburgh hotel
as it enters an exciting new era under Marriott International. You’ll have the
opportunity to shape a standout guest experience, lead a passionate team, and
bring creative ideas to life in one of Edinburgh’s most distinctive luxury
properties.
Plus, you’ll be backed by RBH’s supportive culture - a
company that puts its people first and offers incredible career growth
opportunities.
The Recruitment Process:
At RBH, we see recruitment as a two-way journey - an
opportunity to connect with talented individuals and explore whether we’re the
right fit for each other. Our Talent Acquisition Manager may invite you for a
Teams pre-screening conversation. This is an opportunity not just for us to
learn about your skills, but also for you to explore whether RBH aligns with
your goals and values. If we’re a match, you’ll move on to a formal first-stage
interview with our hiring managers in the coming weeks.
Perks You’ll Love:
* Discounted hotel stays for you and your loved
ones—yes, even at our iconic Edinburgh properties.
* An extra day off to celebrate your birthday in
style.
* 30% off food and drink at RBH hotels.
* Refer a Friend scheme—earn up to £250 per
referral.
* Wagestream—flexible access to your pay, when you
need it.
* Life Insurance, Employee Assistance Programme,
and year-round social and wellness events.
* Free meals on duty, saving you over £1000 per
year.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. If at any point throughout our process you require
reasonable adjustment, please let us know.