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Our client is a Main Dealership, looking to recruit a Service Advisor to join their team based in St Albans!
Working as part of the Service team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company that can offer long-term career progression.
* Manage all service telephone and walk-in inquiries
* Meet and greet customers, qualify and identify customer needs for vehicle drop-off
* Progress and update the customer throughout the day
* Discuss and up-sell additional work to the customer
* Advise and forward diarised unsold work
* Carry out inspections where necessary prior to handover to customer
* Ideally have good customer adviser experience; motor trade experience is not essential
* A good technical knowledge of vehicles will help
* Have a positive, customer-focused attitude and approach to your work
* Valid driving license
Package: £30,000 to £35,000 OTE
Monday to Friday, 8:00 am till 6:00 pm, and alternate Saturdays from 8:00 am till 12:30 pm
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