Job description
Are you passionate about delivering exceptional customer service? Would you like to be part of a team that run and manage a busy Self Storage facility that is at the heart of the local community? We are looking for an Assistant Store Manager who is a real self-starter that loves interacting with customers, to join our growing team.
Self-Storage is so much more than what you may think it is. We are consistently solving customers' storage needs on a daily basis, whether that is people moving home or downsizing, a growing business needing more space for their stock or tools, or a student on a summer break, each customer has a different story which makes every day a fresh challenge.
When a customer visits a store, their experience starts with you. It is crucial that they are met by someone with an enthusiastic attitude who welcomes them and looks after them from the moment they enter the store. We really take an interest in our customer's stories and look to make a real impact in the communities we work in.
What we are looking for
Someone with a get up and go attitude who can support the Store Manager with all aspects of the day-to-day running of the store; Somebody with an appetite for the entire team's success.
Some of the key responsibilities for the role are:
· Supporting the Store Manager to develop local relationships that will enhance the performance of the store.
· Ensuring you always provide the highest level of customer service.
· Helping to maximise the store profitability. Enhancing the store's performance and working with store colleagues to develop a positive working environment for all.
· Promote a positive and flexible approach to your role
· Assisting the Store Manager in maintaining the cleanliness and maintenance of the store.
The ideal candidate will be able to commit to 40 hours per week, with flexibility to work a variety of shifts, including weekends and weekdays, as required
Please note that the post holder will be required to undertake ad-hoc travel to other Cinch sites to support the needs of the business. The post holder will also be required to travel for a one-day training session during their training period.
What we offer
At Cinch Storage, we know our store teams are our greatest asset, driving our success through their dedication and hard work. That's why we're committed to recognising and rewarding their contributions every step of the way. Our comprehensive benefits package reflects this commitment, offering a range of perks designed to support our employees in both their personal and professional lives.
This job description is not exhaustive. We would expect individuals to be flexible and to adapt.
Cinch Self-Storage is an equal opportunity employer, which means we do not discriminate on the basis of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong.
We encourage applications from individuals of all backgrounds, including those underrepresented in our workforce such as Black, Asian, minority ethnic groups, and women.
Job Types: Full-time, Permanent
Pay: From £26,500.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* On-site parking
* Referral programme
Ability to commute/relocate:
* Brentwood CM14: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Are you available to work a variety of shifts to include weekdays and weekends, as this is required?
Experience:
* Sales: 1 year (required)
* Self Storage: 1 year (preferred)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person