About EE
About EE We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.
Location London, Birmingham or Bristol
Work pattern 3 days in the office, 2 days remote
We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK. That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn. We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in?
Why this job matters
At EE, our ability to deliver brilliant, personalized experiences for all our 30m customers is fundamental to our future success. As a business we are investing extensively in the automation of our operations and networks, and in building our Base Management capabilities. Data driven automation and decision making has never been more important. Data Science & AI will create a new data capability for Consumer to allow us to create the best personal experiences for all our customers across all channels and drive Commercial Revenue.
What You’ll Be Doing
* Create, own and communicate the Product backlog to build and maintain data tables required for a specific Data Domain and prioritise demand based on commercial and customer outcomes.
* Liaise closely with external Stakeholders, the Squad and technical upstream stakeholders to understand their requirements, and design robust, efficient data product for the data domain squad to deliver.
* Ensure both self and others take responsibility for achieving brilliant customer and business outcomes through high-quality execution, collaboration, and a focus on continuous improvement.
* Provide expertise as the subject matter expert for a specific data domain.
* Responsible for raising upstream requests, supporting design sign off and user acceptance testing.
* Work with the squad to ensure all data products are cost effective from a build, maintenance, and storage perspective.
* Ensure all data products delivered and maintained to a high quality, accurate, secure, and always adhere to data protection policies.
* Sign off all Data Product documentation, including clear and comprehensive user guides, and runbooks to aid control and knowledge transfer.
* Support the squad with bug fixes.
* Find opportunities to simplify the delivery of data products by stripping out complexity and duplication.
* Work collaboratively with the wider Data Domain community to set and agree on standards and governance.
* Support technical knowledge transfer with the Alliance, Squad, Chapter, and stakeholders.
* Coach and mentor other members within the Data Chapter.
The Skills And Experience You’ll Have
* Strong data management and data architecture experience
* Strong understanding of data security and compliance processes
* Strong experience of Cloud technology (ideally Google Cloud)
* Strong communication skills and ability to articulate complex technical concepts to both technical and non-technical stakeholders at all levels, written and verbal
* Excellent stakeholder management skills, planning skills and the ability to prioritise demand in line with business and commercial requirements.
* Strong experience leading / coaching and mentoring
* Experience working in Agile
It would be good to have
* Cloud / GCP / Agile qualifications
Benefits
* Annual on target bonus 10% (based on both personal and company performance)
* BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
* 25 days annual leave + 8 bank holidays with the option to buy up to one week of your contracted hours. This will also increase with service.
* 2 weeks carer’s leave
* From January 2025, Family Leave policy: 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. For all parents.
* Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
* Life Assurance (4 x life cover)
* Exclusive colleague discounts on our latest and greatest BT broadband packages
* 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
* My Discounts for colleagues with savings on everyday purchases
* Discounted EE TV including TNT Sport and NOW Entertainment membership
* Healthcare options such as Healthcare Cash Plan
* Volunteering days to give back to your community
* Electric vehicle salary sacrifice arrangement, My EV
* 24/7 private virtual GP appointments for UK colleagues
We value diversity and celebrate difference. We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good. We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
Notes
a Few Points To Note Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
Don\'t meet every single requirement? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification... please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Organisation details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Telecommunications
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