Corporate Administrator PermanentSalary – Up to £30KLeicester – LE1Hours – Monday to Friday 8.45am to 5pm
Corporate Administrator / Administrator / Brokerage / Leicester / LE1
The Recruitment Group is proud to be working busy multi-utility energy consultant based in the heart of Leicester.
Main duties and responsibilities of the Corporate Administrator • Complex Query Management: Take full ownership of complex customer queries from the point of logging to resolution. This involves understanding the intricacies of each query, analysing the issues, and working closely with relevant departments/suppliers to provide effective solutions.• Daily Updates and Query Maintenance: Provide daily updates to customers on the status of their queries. Manage and maintain an organized log of all queries, ensuring that each is tracked and resolved in a timely manner.• Energy Management and Bill Validation: Play a critical role in energy management byoverseeing the accuracy of bill validations. Identify discrepancies, negotiate with suppliers, andensure customers are charged correctly according to their energy usage and contract rates andterms.• Deadline-Oriented: Demonstrate a strong ability to work towards and meet deadlines withoutcompromising on the quality of work. Efficient time management and prioritization are key.• Pressure Management: Exhibit resilience and the ability to maintain high performance underpressure. The role requires managing multiple tasks a...