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Role Responsibility
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this mission.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving commercial growth and fostering a team culture centered on customer satisfaction. You will lead store teams in the absence of the Store Manager, ensuring high standards and exceptional service every day.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking attitude.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan to become a true omni-channel retailer, investing significantly in our colleagues and creating numerous opportunities in a fast-paced environment.
We offer a wide range of benefits to support your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial wellbeing support, education tools, and salary advances
* Seasonal incentive schemes
* Retail Management Apprenticeship Programmes with local providers and access to virtual learning
* Discounts across hundreds of UK retailers
* Employee Assistance Programme for mental, physical, and financial support
Please note: If you are not a passport holder of the country where the vacancy is located, you may need a work permit. Check our Blog for more information.
Do not provide bank or payment details when applying. Applications should be submitted via the 'Apply now' button.
Created on 29/04/2025 by TN United Kingdom
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