Overview
Store Assistant in Walton on Thames • 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you.
This is more than just a store job.
Responsibilities
* Be the friendly face of Toolstation, helping customers find what they need and handling deliveries, warehouse tasks, and stocking shelves.
* Be prepared to roll up your sleeves; it can get hot in summer and chilly in winter.
* No retail experience? No problem — you’ll be taught everything else while delivering excellent service.
* Get stuck in: handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are valued.
* Provide outstanding service: chat with customers and stay efficient during busy times to ensure a great experience.
* Ask the right questions: show genuine interest in customers’ projects to help them find everything they need to get the job done right.
* Be proactive: sell the benefits of Toolstation Club and Trade Accounts and sign customers up to experience great deals and competitive prices.
What you’ll bring
* A warm, friendly personality to help maintain high store standards and create a welcoming workplace.
* Reliability: be there when needed. Flexibility, commitment, and support for customers and the team are key.
* Your best self: bring energy, enthusiasm, and let your personality shine.
Career development
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or take opportunities within the wider Travis Perkins Group. We’ll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
* 22 days holiday + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme and cycle to work program
* Save and buy as you earn options
* 20% discount across all Travis Perkins companies
* Health and wellbeing support at your fingertips with Aviva Digicare
* Financial education, support, and recognition awards
* Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders. Our store expansion and group diversity create exciting opportunities for ambitious individuals to grow with us.
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