Overview
Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of a business that puts people at the heart of everything they do.
Responsibilities
* To go the extra mile to ensure customers have a fantastic store experience
* To provide customers with a speedy and convenient checkout process
* To ensure the store looks presentable for customers
* To replenish stock to ensure customers can purchase our wide variety of products
* To be actively involved with social activities and during-work-time volunteering hours to support your local community
* To be customer focused and deliver excellent store experiences
* A natural ability to listen, interact and communicate with customers and team members
* Enthusiasm and resilience to support your colleagues during demanding times
* Flexibility to work a range of shifts, ranging from daytimes to evenings and weekends
* Confidence and a friendly, approachable nature
Qualifications
* Customer-focused and able to deliver excellent store experiences
* Ability to listen, interact and communicate with customers and team members
* Enthusiasm and resilience to support colleagues during demanding times
* Flexibility to work a range of shifts, including days, evenings and weekends
* Confident, friendly, and approachable
Benefits
* 60% discount on your childcare fees
* Save 20% on your food shopping expenses
* Get up to £500 off your next holiday
* Benefit from Wagestream - our financial wellbeing app
* Earn paid volunteering hours to give back to your community
* Access GroceryAid for dedicated colleague mental health support
* Engage in full training and accredited development programs
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