Senior Sales Advisor £29,000 Bonus Leicestershire Due to expansion, our client are looking for a Senior Sales Advisor to join their team i in their incrediable showroom they continue to grow from strength to strength What we offer: * A great place to work with a friendly and welcoming team * Competitive salary package. * Paid Training * Employee assistance program. * Competitive holiday allowances with the option to buy holiday. Job Description As a Senior Sales Advisor you will work closely alongside their showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers’ requirements. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform. Additional responsibilities * Answering incoming sales calls * Supporting the Sales Manager * Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service * Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors * Updating the CRM system with relevant client information and daily activity * Arranging samples to be dispatched * Problem resolution * Handle customer complaints * Guide the sales team in closing sales Skills required * Experience in a sales environment * Experience in the luxury goods market (desirable) * Knowledge of interiors (desirable) * Extremely well organised and able to prioritise tasks * Enthusiastic and hands on – this is a busy, fast-paced company * Self-motivated with the ability to inspire those around you * Strong customer focus * Excellent communicator * Minimum of 2 years sales experience If this role sounds of interest, please send your CV to fraser hendry